• Document: Moving from Quality Management System (QMS) to Safety Management System (SMS) Capt. Nasir Iqbal Senior Safety Risk Specialist GCAA, UAE
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Moving from Quality Management System (QMS) to Safety Management System (SMS) Capt. Nasir Iqbal Senior Safety Risk Specialist GCAA, UAE Why SMS Regulatory Requirements • ICAO Annex 19 • ICAO Doc No. 9859 (SMM) • GCAA CAR Part X • CAAP 50 • CAAP 22 • Moral Obligations • Financial Reasons SMS – Historical Perspective Maritime Industry Rail Industry Safety Management System (SMS) A SMS provides a systematic way to identify hazards and control risks while maintaining assurance that these risk controls are effective. A businesslike approach to safety Safety Management System (SMS) It is a systematic, explicit and comprehensive process for managing safety risks. As with all management systems, a safety management system provides for goal setting, planning, and measuring performance. A safety management system is woven into the fabric of an organization. It becomes part of the culture, the way people do their jobs. Aviation SMS - Definition • A systematic approach to managing safety, including: – Necessary organisational structures – Accountabilities – Policies – Procedures Quality Management System (QMS) The structure, responsibilities, processes and procedures of an organisation that promote and establish an environment and culture of continuing improvement that will enhance the safety of the operations SMS & QMS Similarities • QMS and SMS have a number of similar processes; both systems depend on – Measuring and monitoring – Strive for continual improvement – Use number of same tools like: • Audits SMS may be thought of as an enhanced and expanded QMS SMS & QMS Similarities • QMS focuses on internal quality assurance procedures • SMS expands on this by advocating a risk-based approach to the structure, responsibilities, processes and procedures of an organisation • QMS will not ensure that your organisation is identifying, and eliminating where possible, all safety risks. SMS & QMS Similarities • Moving from a QMS to an SMS brings – Increased effectiveness to your organisation and the assurance of high safety performance standards. • The systems share some common elements, so an organisation with an established QMS is already part of the way there in SMS implementation. SMS & QMS Similarities – ICAO Doc 9859 QMS SMS Quality Safety Quality Assurance Safety Assurance Quality Control Hazard Identification & Risk Control Quality Culture Safety Culture Compliance With Regulations Acceptable Level of Safety Performance Prescriptive Performance Based Standards & Specifications Organizational & Human Factors Reactive > Proactive Proactive > Predictive SMS & QMS Differences Unlike QMS, SMS is inherently risk-based • QMS is structured on ISO 9000 Quality Management and quality assurance standards, – Identifying and correcting instances of non-conformance or non- compliance. • SMS is structured on ISO 31000-2009 Risk Management – Principles and Guidelines and ICAO doc 9859 Safety Management Systems Manual – Encourages Organisations to identify, assess and control all types of risk that could affect the safety of the operation. SMS & QMS Differences SMS Facilitates a more Proactive Approach to Managing Safety Risks QMS focuses on the delivery of efficient functional processes and is reactive in its approach, whereas an SMS aims to minimise all safety risks using a number of proactive methods. SMS & QMS Differences QMS aims at maintaining a good safety record; however while an organisation can have a good safety record; there may be unidentified and untreated risks. – Just because you haven’t had an accident does not mean you are a low risk or a ‘safe’ organisation. SMS SMS takes a holistic approach to safety for all aspects of your organisation and any contracting organisations that you work with Benefits of Enhancing QMS to SMS Implementing an SMS will allow your organisation to take a risk- based approach to managing the: • Identification of hazards that pose safety risks • Benefits of an effective reporting system • Organisational, operational and physical changes to your organisation • Accident and incident investigative processes • Emergency response preparedness. Roadmap from QMS to SMS Formula : QMS to SMS QMS has already

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